We want to ensure your experience with us is as smooth as possible! If your package is returned to us due to reasons like incorrect shipping information, missed delivery attempts, or exceeding hold times at the pick-up location, please note that you’ll be responsible for the redelivery costs.
We also want to remind you that Mielle Organics, LLC cannot be held responsible for packages that are delivered incorrectly or lost due to any inaccuracies in the shipping details you provided. Unfortunately, we won’t be able to issue refunds for orders with incorrect address information.
Additionally, please be aware that we cannot provide refunds, replacements, or credits for orders that have been confirmed as delivered to the address you specified.
Thank you for your understanding! If you have any questions or need assistance, don’t hesitate to reach out. We’re here to help!
With love,
The Mielle Team 💖
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