We understand that items can shift during transit, and packaging may show some wear and tear due to handling by the carrier. To ensure a smooth experience, we encourage you to inspect your package as soon as it arrives. If you notice any damage, please don’t hesitate to submit a ticket with photos of the issue, along with any details that can help us assist you better. We’re here to help!
Just a quick note: Mielle Organics reserves 30 days to reship any reported missing or damaged items from the date of the initial shipment.
For the best resolution, please submit any damage claims within 10 days of receiving your package, along with photo evidence (we highly recommend this). Thank you for your understanding and support!
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